Loyal customers are not just a promise of repeat business, they can also be your mouthpieces and advocates. Ultimately, it's not about rewards and gimmicks but about the quality of service and product you provide.Keeping the aforementioned in mind, there are several strategies that you can use to build customer loyalty; here’s 10 we’d like to share with you.
For many of us our heads went down during a tough year, but not our mums! They continued to wear the cape and be the legend they are to help us get through COVID-19 - also having to be stuck with us. To help everyone show their love and appreciation for their mum’s 24/7 hard work, our entire hamper selection is now 20% OFF (Ends May 9th). Our hampers have all the right things to help mum relax and feel rewarded. We’ve got a list below of our favourites from last year including hampers with different tea, bath bombs, soaps, body lotion, delicious chocolate and...
To make things a bit easier for you, here are some menu suggestions we have that will please any customer and cater to any occasion.
How do you perfect your milk frothing technique? Not all milk is the same and with consumers opting for different kinds of milk, like plant-based varieties, you need to be consistent, regardless of what they select to pair with their orders.
First, let’s start with the best practices for frothing your milk:
But before thinking about how you can manage your stocks efficiently, you need to identify what you should always have in your café inventory first.