News

10 ways to build customer loyalty for your cafe business

Michael Elligett

10 ways to build customer loyalty for your cafe business

Loyal customers are not just a promise of repeat business, they can also be your mouthpieces and advocates. Ultimately, it's not about rewards and gimmicks but about the quality of service and product you provide.

Keeping the aforementioned in mind, there are several strategies that you can use to build customer loyalty; here’s 10 we’d like to share with you.

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20% OFF Best Sellers for Mother's Day

Adam Chong Gifts Mothersday Sale

20% OFF Best Sellers for Mother's Day

For many of us our heads went down during a tough year, but not our mums! They continued to wear the cape and be the legend they are to help us get through COVID-19 - also having to be stuck with us. To help everyone show their love and appreciation for their mum’s 24/7 hard work, our entire hamper selection is now 20% OFF (Ends May 9th). Our hampers have all the right things to help mum relax and feel rewarded. We’ve got a list below of our favourites from last year including hampers with different tea, bath bombs, soaps, body lotion, delicious chocolate and...

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Menu suggestions that will cater to any occasion

Michael Elligett

Menu suggestions that will cater to any occasion

To make things a bit easier for you, here are some menu suggestions we have that will please any customer and cater to any occasion. 

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Frothing Basics: Not all milk is the same

Michael Elligett

Frothing Basics: Not all milk is the same

How do you perfect your milk frothing technique? Not all milk is the same and with consumers opting for different kinds of milk, like  plant-based varieties, you need to be consistent, regardless of what they select to pair with their orders.


First, let’s start with the best practices for frothing your milk:

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Must-have items for your café inventory

Michael Elligett

Must-have items for your café inventory

But before thinking about how you can manage your stocks efficiently, you need to identify what you should always have in your café inventory first.

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