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10 things every cafe owner needs to know to grow a sustainable business

Michael Elligett cafe sustainable business sustainable business ideas sustainable business strategies TCS news

10 things every cafe owner needs to know to grow a sustainable business

You want your cafe to grow into a sustainable business. No one starts a cafe and expects it to dissolve instantly like a spoonful of sugar in hot coffee.  Of course, there are roadblocks. Like a super competitive industry, changing customer requirements and economic upheavals. With so many factors to worry about, you need to think of ways to keep your cafe afloat or to make your businesses stand out.  But business viability should remain your goal. It’s definitely possible to achieve with these 10 sustainable business ideas for a cafe’s long-term success.  1. Product No one wants to go...

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10 Ways To Build Customer Loyalty For Your Hospo Business

Michael Elligett Customer Loyalty Hospo Sustainability

10 Ways To Build Customer Loyalty For Your Hospo Business

When unexpected circumstances arise, loyal customers are the ones who will stay with you.

But this level of loyalty has no shortcuts. You will need to work hard to touch people’s emotions and gain their trust. Are you up for the challenge?

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The Differences Between Specialty Coffee

Michael Elligett

The Differences Between Specialty Coffee

Premium coffee blend vs single origin coffee. 

Confused yet? Coffee terminology can get as murky as the bottom of an unwashed coffee pot. 

However, as a cafe owner, mastering all aspects of coffee is a must. To help you along, we break down the differences between various specialty coffees.

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Reduce, Reuse, Recycle

Adam Chong Sustainability TCS news

Reduce, Reuse, Recycle

Our responsibility to environmental sustainability is a priority in every big or small operation that we do. We understand that our business impacts the environment and ocean around us and that the choices we make today will affect the future of sustainable life. Environmental efforts within the TCS office and warehouse are growing to achieve a success beyond the norm. We believe we play a part in supplying café products that are environmentally friendly and offer sustainable services to our café customers. We invest and partner with brands that value these initiatives as much as we do, so we can...

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10 ways to build customer loyalty for your cafe business

Michael Elligett

10 ways to build customer loyalty for your cafe business

Loyal customers are not just a promise of repeat business, they can also be your mouthpieces and advocates. Ultimately, it's not about rewards and gimmicks but about the quality of service and product you provide.

Keeping the aforementioned in mind, there are several strategies that you can use to build customer loyalty; here’s 10 we’d like to share with you.

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